GALATEA S

A504 crafts every bag with skill, precision, and tradition. To preserve the beauty and integrity of your bag, we invite you to follow our care guidelines, suitable for each material. Each creation is handmade by expert artisans using carefully selected materials tested for their quality. Subtle variations in shape, color, or size reflect their unique nature.

ESSENTIAL CARE GUIDELINES: Protect the bag from water, oils, perfumes, and makeup. If the bag or leather item comes into contact with water, gently blot with a soft cloth and do not rub the surface. Keep away from direct sunlight, humidity, and extreme weather conditions. Do not use care products not specifically intended for your item, such as shoe polish, trichloroethylene, oils, stain removers, alcohol, or solvents. When not in use, store the item upright in its dust bag with tissue paper inside to help it maintain its shape. If metal components lose their luster, do not rub the surface with rough or abrasive materials.

LEATHER, SUEDE and SPECIAL FINISHES: The leather used for our bags is carefully selected. Natural marks, such as creases, veins, and subtle variations in tone, may be present, which are distinctive signs of the material's authenticity and quality. Due to the natural finishing process, this leather can be sensitive to rubbing, both when wet and dry. Due to the natural characteristics of the leather, slight color transfer and residual dust may occur, which cannot be completely avoided. The vintage crackle effect must be handled with care. A protective treatment can be applied, but this finish remains more delicate and less resistant to abrasion. This naturally aged finish may become slightly dull or less defined over time. Loss of finish, transfer, or print may occur, especially on corners and high-contact areas.

CARE OF METAL COMPONENTS: Metal components complete the design. Crafted with precision to ensure durability and performance, these elements are usually made of zamak and may have an electroplated finish. The precious and unique design of our product has been created by enhancing its details and three-dimensionality. Any accidental impact with hard surfaces or blunt objects could compromise its appearance and integrity. If the luster diminishes, do not use abrasive materials.

Fast Shipping with DHL Express: Our products reach your destination in 24-48 business hours for domestic shipments. Shipping is free of charge for all orders within Italy.

Extra-EU shipments include duties charged to the recipient.

For returns, send an email to info@autentica504.com within 14 days , in line with European regulations4